Privacy Policy

Last updated: February 2026

1. Introduction

TopScore AI ("we", "us", or "our") is committed to protecting the privacy of all users of our educational platform. This Privacy Policy explains how we collect, use, store, and share information when you use the TopScore AI mobile application and website.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, phone number, and school information.
• Usage Data: Study activity, streak data, subjects accessed, time spent, and interactions with the AI tutor.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Content: Messages sent to the AI tutor, uploaded documents, and notes saved within the app.

3. How We Use Your Information

We use collected information to:

• Provide and improve our AI tutoring services
• Personalise learning experiences and recommendations
• Track study progress and generate performance reports
• Enable progress tracking and study insights
• Communicate important updates and notifications
• Ensure platform safety and prevent misuse

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers (such as cloud hosting, analytics, and authentication services) solely to operate and improve our platform.

5. Children's Privacy

educational materials. We implement safeguards including AI content moderation and limited data collection to protect all users. Consent is required for users under the age of majority.

6. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. Data is stored on secure cloud infrastructure.

7. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

You have the right to:

• Access and export your personal data
• Correct inaccurate information
• Request deletion of your account
• Withdraw consent for optional data processing
• Lodge a complaint with relevant data protection authorities

9. Cookies & Analytics

Our website uses cookies and analytics tools to understand visitor behaviour and improve our services. You may control cookie preferences through the consent banner displayed on your first visit.

10. Contact Us

For privacy-related inquiries, please contact us at privacy@topscore-ai.com.